PERLINDUNGAN HUKUM TERHADAP PESERTA BPJS KESEHATAN MENURUT UU NOMOR 24 TAHUN 2011 TENTANG BPJS DI DESA BANDAR SETIA KECAMATAN PERCUT SEI TUAN

Abstract

The implementation of the BPJS Health program in its implementation has not gone well
enough, because there are still BPJS Health participants who experience complaints
when getting health services at the Community Health Service Center (Puskesmas),
especially in Bandar Setia Village, Percut Sei Tuan District. In fact, social security is a
constitutional mandate as stated in the 1945 Constitution in Article 28-H and Article 34
paragraph 2 of the Amendment. The government developed social security and was only 

able to follow up on it in 2004, namely through Law Number 40 of 2004 concerning the
National Social Security System (SJSN), to implement the mandate of SJSN, Law Number
24 of 2011 concerning the Social Security Administering Body was born. The formation
of this BPJS as an effort to realize the welfare of the community. In the article in the
BPJS Law it is stated that PT Askes (Persero) is tasked with preparing BPJS Health
operations in implementing the health insurance program, as well as preparing the
transfer of assets and liabilities, employees, rights and obligations from PT Askes
(Persero) to BPJS Health. In this case, the Puskesmas is also a health service provider
who is responsible for implementing legal protection related to the rights of patients or
BPJS Health participants in obtaining health services. There are still obstacles faced by
the Puskesmas, especially in Bandar Setia Village in providing health services to BPJS
Health participants, which is a risk from the implementation of Law Number 24 of 2011
concerning BPJS. However, there are several efforts made by the Puskesmas in Bandar
Setia Village to fulfill the rights of BPJS Health participants, including providing
information and education to BPJS Health participants as needed.